Customer Support
We welcome your questions and feedback. You may choose to contact us by phone or via email.
Phone Number: 1-808-8470501 (Support Hours: 9:00 to 6:00 Hawaii Time) or toll free 1-877-373-3280
Mailing Address: 1427 Dillingham Blvd, Suite 205B, Honolulu, HI 96817, USA
For your information, we prefer email inquiries because all responses will be recorded for reference. Our email form is at the bottom of this page.
Alternative Purchase Methods
Order by Fax: You may fax in your purchase order to our toll free number (1-866-299-6357). Please include the following information on your fax form.
1. Item information that can be found on the product detail page such as item code, item title, qty, price, size and color (if applicable).
2. Credit card information (Visa, Master, or AE). Your name as appeared on the credit card, full credit card number, expiration date, security code, and billing address.
3. Contact information that includes your email and phone number.
4. Select the shipping and insurance option you want.
Once we processed your order, we will send you a confirmation email. Please rest assure that your personal information will strictly be used only to process your order. We will not share your information to any third party.
Order by phone: You may call our customer service center to place an order by phone. Please call 1-808-8470501 or toll free 1-877-373-3280 during operation hours (9:00 to 5:30 Hawaii Time). Our representative will be happy to answer any question you have. |